Shipping & Returns
Get Your Hands On Firebelly.
We currently ship to the United States, Canada, and Australia. Not you? Be sure to follow @firebellytea to be first to know about exciting new updates.
Estimated Shipping Times & Prices
• 2-7 business days
• $6 flat rate
• FREE on orders over $59
• 2-3 business days
• $10 flat rate
We want you to be happy, and we stand behind the quality of our teas and accessories.
If you’ve experienced an issue with your latest order, please reach out via our contact form within 30 days. We will gladly replace damaged or defective items, and we welcome your feedback on our teas. Certain types of items cannot be refunded; please get in touch if you have questions or concerns about your specific item.
We'll always do our best to respond quickly, but please note that there may be a delay during busy times. But don't worry – we're here, and we will get back to you to make things right.
All gift cards, sale items are final sale. Opened or used items are final sale unless exceptions are made at the Firebelly Tea.
Check our FAQ page for answers to common questions.
If you're still left wondering, reach out to our Customer Experience team by filling out our Contact Us form, or by chatting with us on social media.